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Delivering Quality Service Balansing Customer Perceptions and Expectations.

Delivering Quality Service Balansing Customer Perceptions and Expectations.

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by Zeithamal
Price : LKR 4,790.00

Book Details
ISBN0029357012
Author Zeithamal
PublisherFree Press
Year0
Edition1
Category Other

Book Description

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Delivering Quality Service Balansing Customer Perceptions and Expectations.
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