Office Hours - Monday to Saturday 9 am to 7 pm.

Delivering Quality Service Balansing Customer Perceptions and Expectations.

Delivering Quality Service Balansing Customer Perceptions and Expectations.

0 customer ratings, click here to login to do the ratings.

by Zeithamal
Price : LKR 4,790.00

Book Details
ISBN0029357012
Author Zeithamal
PublisherFree Press
Year0
Edition1
Category Other

Book Description

Books Related to This Book

Good Governance : Delivering Corruption Free Public Services
Good Governance : Delivering Corruption Free Public Services

LKR 1,777.50

Management: Inventing and Delivering Its Future
Management: Inventing and Delivering Its Future

LKR 1,032.50

Business Market Management Understanding Creating and Delivering Value
Business Market Management Understanding Creating and Delivering Value

LKR 1,137.50

Golden Opportunity Delivering a Successful Pressentation
Golden Opportunity Delivering a Successful Pressentation

LKR 200.00

Hands on Guide to Streaming Media An Introduction to Delivering on Demand Media
Hands on Guide to Streaming Media An Introduction to Delivering on Demand Media

LKR 1,732.50

Nursing Education : Planning and Delivering the Curriculum
Nursing Education : Planning and Delivering the Curriculum

LKR 7,900.00

Business Market Management: Understanding, Creating and Delivering Value
Business Market Management: Understanding, Creating and Delivering Value

LKR 1,700.00

The Official CIM Coursebook : Delivering Customer Value Through Marketing  (Professional Diploma in Marketing)
The Official CIM Coursebook : Delivering Customer Value Through Marketing (Professional Diploma in Marketing)

LKR 1,450.00

Information Technology & Development: A New Paradigm for Delivering the Internet to Rural Areas in Developing Countries
Information Technology & Development: A New Paradigm for Delivering the Internet to Rural Areas in Developing Countries

LKR 12,000.00

Mental Health and Later Life: Delivering an Holistic Model for Practice
Mental Health and Later Life: Delivering an Holistic Model for Practice

LKR 5,277.60

Viva Crisp 50-Minute Book: Delivering Effective Training Sessions
Viva Crisp 50-Minute Book: Delivering Effective Training Sessions

LKR 346.50

Business Market Management: Understanding, Creating and Delivering Value
Business Market Management: Understanding, Creating and Delivering Value

LKR 962.50

Delivering Customer Service
Delivering Customer Service

LKR 437.50

Turnaround Leadership: Making Decisions Rebuilding Trust and Delivering Results after a Crisis [HB]
Turnaround Leadership: Making Decisions Rebuilding Trust and Delivering Results after a Crisis [HB]

LKR 2,432.50

The Professional Recruiters Handbook: Delivering Excellence in Recruitment Practice
The Professional Recruiters Handbook: Delivering Excellence in Recruitment Practice

LKR 1,382.50