Office Hours - Monday to Saturday 9 am to 7 pm.

Delivering Quality Service Balansing Customer Perceptions and Expectations.

Delivering Quality Service Balansing Customer Perceptions and Expectations.

0 customer ratings, click here to login to do the ratings.

by Zeithamal
Price : LKR 4,790.00

Book Details
ISBN0029357012
Author Zeithamal
PublisherFree Press
Year0
Edition1
Category Other

Book Description

Books Related to This Book

Nursing Education : Planning and Delivering the Curriculum
Nursing Education : Planning and Delivering the Curriculum

LKR 7,900.00

Good Governance : Delivering Corruption Free Public Services
Good Governance : Delivering Corruption Free Public Services

LKR 1,777.50

Delivering Customer Service
Delivering Customer Service

LKR 437.50

The Official CIM Coursebook : Delivering Customer Value Through Marketing  (Professional Diploma in Marketing)
The Official CIM Coursebook : Delivering Customer Value Through Marketing (Professional Diploma in Marketing)

LKR 1,450.00

Delivering Integrated Flood Risk Management : Governance for Collaboration, Learning and Adaptation
Delivering Integrated Flood Risk Management : Governance for Collaboration, Learning and Adaptation

LKR 15,501.72

The Professional Recruiters Handbook: Delivering Excellence in Recruitment Practice
The Professional Recruiters Handbook: Delivering Excellence in Recruitment Practice

LKR 1,382.50

HBR Guide to Delivering Effective Feedback (HBR Guide Series)
HBR Guide to Delivering Effective Feedback (HBR Guide Series)

LKR 1,680.00

Delivering Results ( Hard Cover )
Delivering Results ( Hard Cover )

LKR 4,900.00

Turnaround Leadership: Making Decisions Rebuilding Trust and Delivering Results after a Crisis [HB]
Turnaround Leadership: Making Decisions Rebuilding Trust and Delivering Results after a Crisis [HB]

LKR 2,432.50

Business Market Management: Understanding, Creating and Delivering Value
Business Market Management: Understanding, Creating and Delivering Value

LKR 962.50

Hands on Guide to Streaming Media An Introduction to Delivering on Demand Media
Hands on Guide to Streaming Media An Introduction to Delivering on Demand Media

LKR 1,732.50

Viva Crisp 50-Minute Book: Delivering Effective Training Sessions
Viva Crisp 50-Minute Book: Delivering Effective Training Sessions

LKR 346.50

Delivering E-Learning A Complete Strategy For Design Application And Assessment
Delivering E-Learning A Complete Strategy For Design Application And Assessment

LKR 1,032.50

Mental Health and Later Life: Delivering an Holistic Model for Practice
Mental Health and Later Life: Delivering an Holistic Model for Practice

LKR 5,277.60

Business Market Management: Understanding, Creating and Delivering Value
Business Market Management: Understanding, Creating and Delivering Value

LKR 1,700.00